RFIB thrive on providing original, intelligent solutions to their customers. With offices in seven locations across the world and a sound grasp of global markets, the top-class insurance firm believe in building business through strong relationships. Constantly innovating, RFIB live for doing the best by their clients.
"The close working partnership we have with Proact is highly valuable to us. Finding a provider that offers the technical skill, the assurance that our data remains in the UK and such an aggressive SLA has given us board-level comfort in the DR strategy, as it actually works and protects our business unlike past services."
Ian Poole, Head of IT infrastructure
The Challenge: RFIB have a spotless reputation to uphold. However, their disaster recovery strategy wasn’t up to scratch, putting them at risk of downtime that could spell disaster for their business. Needing to make their key services constantly available to customers and staff, RFIB were looking for an efficient disaster recovery solution that would ensure they were able to comply with strict industry regulations.
The Solution: RFIB opted to move to the Proact Cloud, and haven’t looked back since. Implementing Disaster Recovery as a Service (DRaaS) allowed the firm to avoid investing in costly new infrastructure and ensured that, in the event of a disaster, their critical data would be securely backed up and recovered within a matter of hours.
Ian Poole, Head of IT Infrastructure at RFIB explains: ‘Through testing, we know that Proact’s engineers are able to actually have our critical services back within the agreed time frame. A service like this is invaluable to a business like RFIB, as we work in a regulated industry where we have to protect client data.’