Service Management

Your IT team is missing a member...

Delivering an IT service with ever shrinking budgets and a business that always wants more is creating more challenges than ever.  Challenges like this need creative solutions from Proact. Our Service management allows your IT organisation to become more effective by creating the time for you to focus on strategy and projects.  

The Proact Service Management offering is an ITIL based, remote managed service that allows us to become a virtual member of your team, delivering the repetitive operational services 24x7 at much lower cost than increasing your own head count.  

Proact have built a reputation across Europe as the leading provider of remote management services, we have a reputation for exceptional service delivery – we don’t let our customers down. 

Talk to us about how Service Management can help you transform the way you operate IT.

With a range of service classes from business hours only through to full 24x7 coverage we offer a service to suit all requirements and budgets. The service itself is designed to be extremely flexible with options ranging from advanced monitoring through to full remote management of your business critical IT services.

Key Benefits

  • SAVE TIME

    Free up your valuable IT resources to focus on business development projects

  • SAVE MONEY

    Reduce the cost of IT operations

  • ENHANCED COVERAGE

    Uplift your IT service to 24x7 without the cost and pain of running a 24x7 team

  • ENTERPRISE REPORTING

    Access to the Proact customer portal for enterprise class monitoring, alerting and reporting

  • IMPROVE SERVICE LEVELS

    Exceeds your SLAs by using our experienced Service Management team

Contact Us Today

To find out more about this service simply fill in the form below and we will be in touch.

 
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DELIVERING CUSTOMER SUCCESS

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