Quality Assurance

Consistent, Successful Service Delivery

Proact pride ourselves in the fact that we have the industry’s leading technical delivery and support teams. However, we understand that without control and standards, it is not always enough.

Proact deliver excellence in quality through our best practice approach in tandem with our certification against industry proven standards – ISO9001, ISO27001,  PRINCE2, ITIL and more, to ensure successful delivery of projects and services.

  • ISO 9001

    Proact maintains a Quality Management System that is independently certified against the requirements of ISO 9001. This certification reinforces our customers’ confidence in our ability to provide products and services that fulfil their needs and expectations.

  • ISO 27001

    Proact maintains Information Security Management Systems that comply with ISO27001. The standard ensures the selection of adequate and proportionate security controls.

  • MSP

    By conforming to MSP standards Proact are able to provide a programme management function to ensure all projects can be delivered while relationships between them can be maintained and successful delivery of the business benefits for the customer can be maintained and optimised.


    By conforming to PRINCE2 standards, and in particular Project Assurance, Proact aims to assure the delivery of high quality projects – on time, in budget and with controlled risk.

  • ITIL

    Proact applies the ITIL Service Management Framework best practices to deliver the highest level of quality assurance to our managed services.

Associated Services


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