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My M365 is protected by Microsoft… Right?

It’s a common misconception that Microsoft include data protection and backup within M365, but this is not the case. Microsoft have a very clear ‘Shared Responsibility Model’, just like most hyperscale SaaS providers, and this essentially commits them to maintaining a reliable and resilient environment, but absolves them of any responsibility for YOUR business data! So, if your data is lost, through an M365 failure, a ransomware attack, an administration error, or anything else – it’s gone forever. That’s why we introduced Proact’s M365 backup to ensure you can protect your data independent of Microsoft 365 and deliver far better data protection for your business.

Want to find out more?

If you would like to find out more about how Proact can support your business’ M365 backup, get in touch by emailing us at