Case Study
NextGear Capital
Building a partnership with longevity
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The situation
Multi-vendor license management
Starting with 30 users, the organisation quickly grew to over 80 employees. This growth resulted in a hardware refresh six years into the partnership, that saw the entire licensing structure change. Proact were able to define the simplest and most cost-effective licensing model for NextGear and managed the licensing transition. They liaise directly with all the vendors, taking the strain away from NextGear. As a result of Proact’s multi-vendor renewal management, NextGear were provided with a single point of contact, working efficiently behind the scenes, to manage the licensing changes.
“The complexity of our licensing requirements would have made the process too challenging to implement internally. With Proact’s specialist knowledge, they were not only able to efficiently deliver on our requirements, but they also ensured we got the best deal.” – Inge Vriend, Service Delivery Manager
What’s more, through the provision of deadline reminders and renewal agreements well in advance of expiry, Proact continues to ensure the organisation’s IT licensing always remains compliant. Additionally, with the provision of indicative price at the start of each year, NextGear can forward plan their licensing requirements, from a financial perspective, to avoid any unexpected changes.
We have a great partnership with Proact. They’re extremely diligent and we’ve built a fantastic relationship over the years, particularly with Jo who’s very efficient and always cheerful.
Working with Proact
The service provided by Proact takes the onus away from NextGear, providing a simple and streamlined management of the licensing renewal process. Moreover, Proact provide the organisation with consultancy around the most efficient way to manage the estate. As a result, the organisation has not seen any licensing problems since the partnership began in 2014.
“Proact are like our personal diary, sending little reminders and giving expert advice on challenging licensing enquiries. They ensure we keep up to date, whilst freeing up time internally, as they manage all vendor interactions” – Inge Vriend, Service Delivery Manager
Benefits
- Organisation
Working with Proact means that all renewals are managed and prepared for in a timely manner, to ensure all deadlines are met. - Simplicity
Proact provide NextGear with one central contact for all renewal queries, by managing all third-party vendor relationships on their behalf. - Efficiency
NextGear can take a hands-off approach to their renewal process, ensuring their internal teams can focus their time on other key projects. - Reliability
The long-term partnership means that NextGear can rely on Proact to act as an extension of their team, delivering reliably on all upcoming renewals.
Key components
About NextGear Capital
Launched in 2014, NextGear has over 80 employees, connecting wholesalers to dealerships through stocking plans for the automotive industry, as well as providing stock funding for both independent and franchised dealers. They are based in the city of Chester and form part of the US-based Cox Automotive Group.