Europe’s leading independent data centre and cloud services provider Proact has been recognised as a leading managed services provider (MSP) in Germany. The award was given based on the results of a customer assessment of cloud partners and MSPs conducted by iSCM Institute on behalf of ChannelPartner and COMPUTERWOCHE.
The assessment compiles its rankings by regularly asking companies in Germany how satisfied they are with the services of their cloud partners and MSPs. Proact was ranked within the top three among the best managed services providers in its revenue category. The award was presented at the Channel meets Cloud Conference 2023.
The ranking reflects the progress of IT projects carried out over the past two years. Within the scope of this study, the IT leaders of customer companies were surveyed regarding to what extent they would recommend their MSP partner to others.
“This survey is a crucial measure for identifying both our strengths and areas for improvement,” says Marc Boland, Director Service Operations, Proact Deutschland GmbH. “Its customer-driven nature enables a great performance comparison with the market. We welcome this positive result and will use insights gained through this survey to further enhance our services for our customers.”
“Customer appreciation is the most meaningful award we can receive,” says René Schülein, Business Unit Director Central. “We are delighted to see that our hard work and commitment to expanding our managed services abilities for our customers is being recognised.”