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Contact our service and support

Proact support is always close by and we operate 24/7 

Your first point of contact – Access the service portal

Your main point of contact is through our Service Portal. It allows you to report incidents, raise requests and changes using forms designed for your specific services, request general assistance or information, search our knowledgebase and view and report on existing cases.

Instructions for how to get access to the service portal

Contact us by phone or email

If your enquiry is urgent – we recommend that you always call us – if you have a priority 1 Incident or if you wish to escalate a case. The local Service Desk in each Proact country are available below.

Getting in touch

We would love to hear from you. Visit us, call us, join our social media community or send us an email through the contact forms below.