Contact our service and support
Proact support is always close by and we operate 24/7
Service portal
Your main point of contact is through our Service Portal. It allows you to report incidents, raise requests, and make changes using forms designed for your specific services. You can also request general assistance or information, search our knowledge base, and view and report on existing cases.
Instructions for how to get access to the service portal.
Service Desk UK
If your enquiry is urgent, we recommend that you always call us—especially if you have a Priority 1 incident or if you wish to escalate a case.
+44 844 248 8020
(or +44 161 425 6513 outside UK)
servicedesk@proact.co.uk
In collaboration with Arctic Wolf, Proact offers a comprehensive Incident Response service.
Call +44 800 260 6438
The sooner we receive information, the faster our team can help you stop the attack, take control of the situation, and restore order.
Contact one of our local service desks
Belgium
Czech Republic
Denmark
Estonia
Netherlands
Norway
Sweden
Proact Premium Support
+46 8 410 666 10
support@proact.se
Proact MCS Service Desk
+46 19 20 67 80
my@proact.eu
Initiate remote support for PC
Initiate remote support for Mac
United Kingdom
+44 844 248 8020
(or +44 161 425 6513 outside UK)
servicedesk@proact.co.uk